Softprime Consulting Pvt. Ltd. ("Softprime", "we", "our", or "us") develops enterprise mobile applications for organizations using ERP and business management systems.
This Privacy Policy explains how information is handled when using our enterprise mobile applications.
1. Enterprise Use Only
Our mobile applications are designed exclusively for authorized employees, contractors, or representatives of organizations that have licensed or implemented the corresponding ERP solution.
These applications are not intended for public consumer use.
Access is granted only by the respective customer organization based on its internal policies and permissions.
2. Information We Collect
Softprime does not independently collect or store personal information from end users for marketing or commercial purposes.
The application may process limited information necessary for authentication and operation, such as:
- User ID or employee identifier
- Username
- Organization identifier
- Device information required for secure communication
- Application diagnostic logs
- Technical error reports
This information is used solely for operating and maintaining the application.
3. ERP Business Data
The application displays and exchanges business information stored within the customer's ERP system.
Such information remains under the control and ownership of the customer organization.
Softprime does not claim ownership of customer data.
4. No Sale of Personal Information
Softprime does not:
- Sell personal information
- Rent personal information
- Share personal information for advertising purposes
- Use customer data for marketing profiling
- Trade user information with third parties
5. No Collection of Financial Information
Our enterprise mobile applications do not independently collect or store:
- Credit card information
- Debit card information
- Banking credentials
- Payment wallet information
- Personal financial account information
If financial data is displayed from the customer's ERP system, it is processed solely on behalf of the customer organization and remains under their control.
6. Authentication
User authentication is performed using credentials or authentication mechanisms configured by the customer organization.
Softprime does not create unauthorized accounts or grant access without customer approval.
7. Permissions
Depending on application functionality, the app may request permissions such as:
- Camera (for document scanning or barcode scanning)
- Storage (for file uploads or downloads)
- Notifications (for workflow alerts)
- Network access (for ERP communication)
Permissions are requested only when required for business functionality.
8. Data Security
We implement reasonable technical and organizational safeguards to protect information, including:
- Encrypted communication using HTTPS/TLS
- Secure authentication mechanisms
- Access controls
- Role-based authorization
- Audit logging where applicable
- Secure backend infrastructure
We continuously work to protect customer data from unauthorized access, disclosure, alteration, or destruction.
9. Data Storage
Softprime does not maintain independent databases of end-user personal information unless specifically required under a customer agreement.
Business data is generally stored within infrastructure owned or designated by the customer organization.
10. Data Sharing
Softprime does not disclose customer information to third parties except:
- When authorized by the customer organization
- When required to provide contracted technical services
- When required by applicable law or legal process
11. Customer Control
The customer organization remains responsible for:
- User account creation
- Access permissions
- Role assignments
- Business data management
- Data retention policies
- Employee access control
Users should contact their organization's ERP administrator regarding account access or data-related requests.
12. No Advertising or Tracking
Our enterprise applications do not use customer information for:
- Behavioral advertising
- Third-party marketing
- Personalized advertisements
- Data brokerage activities
We do not monetize user data.
13. Fraud Prevention and Security
Softprime is committed to maintaining secure software development practices and implementing measures designed to reduce the risk of unauthorized access, fraud, misuse, or data leakage.
While no technology system can guarantee absolute security, we apply commercially reasonable safeguards to protect information handled by our applications.
14. Third-Party Services
Where applicable, the application may communicate with customer-approved services such as cloud infrastructure, identity providers, or ERP servers solely to deliver business functionality.
Softprime does not use these integrations to collect personal information for its own purposes.
15. Children's Privacy
These applications are designed for enterprise business use and are not intended for children.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or application functionality.
The latest version will always be published on our official website.
17. Contact Us
For questions regarding this Privacy Policy, please contact:
Softprime Consulting Pvt. Ltd.
Website: https://softprimeconsulting.com
Email: info@softprimeconsulting.com
Support: info@softprimeconsulting.com
18. Acceptance
By using a Softprime enterprise mobile application, you acknowledge that the application is provided for authorized business use under your organization's ERP environment and that information is processed in accordance with this Privacy Policy and your organization's internal policies.